Shipping policy

Effective Date: 01/01/2026

Thank you for shopping with SafiGlow. Below you will find important information regarding order processing, shipping times, and delivery expectations.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Please note that during high-demand periods, processing times may be slightly extended

Shipping Times

Estimated delivery times vary depending on your location:

• United States: 5–10 business days

• International: 7–15 business days

Delivery timeframes are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, weather conditions, or high shipping volume.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout and displayed before you complete your purchase.

Promotional free shipping offers apply only where stated.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

Incorrect Address

Customers are responsible for providing accurate shipping information. SafiGlow is not responsible for packages delivered to incorrectly entered addresses.

If you notice an error, please contact us within 12 hours of placing your order so we can attempt to update it before shipment.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us. We will work with the carrier to investigate and assist you.

Customs & International Orders

For international shipments, customers are responsible for any customs duties, taxes, or import fees required by their country.